Monkeytype - Philippines issues – Incident details

All systems operational

Philippines issues

Resolved
Degraded performance
Started almost 2 years agoLasted about 1 year

Affected

Degraded performance from 12:57 PM to 9:06 AM

Operational from 12:57 PM to 8:47 AM, Degraded performance from 8:47 AM to 9:06 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We have concluded that only users using PLDT as their internet service provider are encountering issues. We tried contacting them but no answer so far.

  • Identified
    UTC
    Identified

    Cloudflare seems to be the issue. Some of their Philippines based servers are having some problems. Hopefully once those servers are back up and running this issue should resolve itself.

  • Investigating
    UTC
    Investigating

    It seems like users in the Philippines are unable to access the API server. We are trying to find out whats going on.